Friday 9 October 2009

Wave a washout?

This is just a brief posting to flag up a review of Google Wave on the BBC dot.life blog.

Google unveiled Wave at their Google I/O conference in late May 2009. The Wave development team presented a lengthy demonstration of what it can do and – given that it was probably a well rehearsed presentation and demo – Wave looked pretty impressive. It might be a little bit boring of me, but I was particularly impressed by the context sensitive spell checker ("Icland is an icland" – amazing!). Those of you that missed that demonstration can check it out in the video below. And try not to get annoyed at the sycophantic applause of their fellow Google developers...

Since then Wave has been hyped up by the technology press and even made mainstream news headlines at the BBC, Channel 4 News, etc. when it went on limited (invitation only) release last week. Dot.life has reviewed Wave and the verdict was not particularly positive. Surprisingly they (Rory Cellan-Jones, Stephen Fry, Bill Thompson and others) found it pretty difficult to use and pretty chaotic. I'm now anxious to try it out myself because I was convinced that it would be pretty amazing. Their review is funny and worth reading in full; but the main issues were noted as follows:
"Well, I'm not entirely sure that our attempt to use Google Wave to review Google Wave has been a stunning success. But I've learned a few lessons.

First of all, if you're using it to work together on a single document, then a strong leader (backed by a decent sub-editor, adds Fildes) has to take charge of the Wave, otherwise chaos ensues. And that's me - so like it or lump it, fellow Wavers.

Second, we saw a lot of bugs that still need fixing, and no very clear guide as to how to do so. For instance, there is an "upload files" option which will be vital for people wanting to work on a presentation or similar large document, but the button is greyed out and doesn't seem to work.

Third, if Wave is really going to revolutionise the way we communicate, it's going to have to be integrated with other tools like e-mail and social networks. I'd like to tell my fellow Wavers that we are nearly done and ready to roll with this review - but they're not online in Wave right now, so they can't hear me.

And finally, if such a determined - and organised - clutch of geeks and hacks struggle to turn their ripples and wavelets into one impressive giant roller, this revolution is going to struggle to capture the imagination of the masses."
My biggest concern about Wave was the important matter of critical mass, and this is something the dot.life review hints at too. A tool like Wave is only ever going to take off if large numbers of people buy into it; if your organisation suddenly dumps all existing communication and collaboration tools in favour of Wave. It's difficult to see that happening any time soon...

1 comment:

  1. I have just learned that Google is pulling the plug on Wave. Am I surprised? 'Yes' and 'No'. 'No', because very few people were using it, partly because it didn't reflect how people really worked. Saying that, Francis Muir, Johnny Read and I have found it useful in document collaboration. 'Yes', because a year doesn't seem like a long time to seek user approval. But, as the linked article suggests, Google are right to discontinue the project early and, in doing so, provide a lesson in managing a technology business. Still, it's a shame... The motivation behind Wave (i.e. attempting to disrupt out of date communication patterns) is sound and would have made a excellent PhD topic in the first instance. Watch the launch video (above) for a summary of the motivation (provided in first 10 minutes).

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